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Document Preview Service Level Agreement (SLA) Remittance Processing Services |
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Title: |
Service Level Agreement (SLA) Remittance Processing Services |
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Entities: |
Bellsouth Affiliate Services Corporation; Cingular Wireless LLC |
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Date: |
2002 |
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Size: |
Preview shows 2KB of 14KB total |
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Price: |
$34 |
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ID: |
#132989 |
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SERVICE LEVEL AGREEMENT (SLA)
REMITTANCE PROCESSING SERVICES BETWEEN
BELLSOUTH AFFILIATE SERVICES CORPORATION (BASC) AND
CINGULAR
{TABLE}
{S} {C}
LOCKBOX SERVICES:
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STANDARD SERVICES:
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ACTIVITIES: TURNAROUND TIME:
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-- Process and deposit customer payments in Atlanta -- Remittance mail received by 4:00AM Eastern
and Charlotte PROs Time (ET) will be processed and deposited by the
same business day
- Processing of the following payment types:
Singles, Multiples, Checks Only, Summary Bills, and -- Remittance mail received after 4:00AM ET will
Cash be processed and deposited by the next business day
- Handling of bank deposits
- Generation and transmission of a daily payment -- Bank cutoff times for same day availability of
file containing payments for both locations deposited funds are 5:00PM ET for Atlanta and
- Generation and transmission of end-of-day 7:00PM ET for Charlotte.
reports file
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