|
|
|
|
Document Preview Telephone Marketing Network Master Agreement |
||||
|
|
||||
|
Click "Add to Cart" button to purchase document. |
||||
|
|
||||
|
Title: |
Telephone Marketing Network Master Agreement |
|||
|
Entities: |
||||
|
Date: |
2001 |
|||
|
Size: |
Preview shows 4KB of 18KB total |
|||
|
Price: |
$40 |
|||
|
ID: |
#341562 |
|||
|
|
||||
|
||||
|
|
||||
|
Start of Preview |
||||
FIRST NATIONAL COMMUNICATIONS NETWORK, INC.
================================================================================
TELEPHONE MARKETING NETWORK
MASTER AGREEMENT
================================================================================
Agreement made this 18th day of April 2001 between FIRST NATIONAL COMMUNICATIONS
Network, Inc. ("FNC") with principal offices located at 4225 Executive Square,
Suite 250, La Jolla, CA 92037 and Intercallnet, Inc. ("NETWORK SITE") with
principal offices at 6340 NW 5th Way, Fort Lauderdale, Florida 33309,
(collectively referred to as the "parties").
WHEREAS FNC is interested in the continued existence of a Telephone
Marketing relationship with NETWORK SITE for the processing of telemarketing
calls at a NETWORK SITE production facility for an assigned FNC client
("Client"); and
WHEREAS NETWORK SITE, an established telemarketing business, is
interested in providing the necessary facilities, equipment, maintenance,
service and personnel for each assigned FNC Client campaign.
NOW THEREFORE, in consideration of the mutual promises and obligations
of FNC and NETWORK SITE, as set forth herein, and other good and valuable
consideration, the sufficiency of which is acknowledged by the execution of this
Agreement, the parties agree as follows:
1. As part of the FNC Telephone Marketing Network, NETWORK SITE shall provide
facilities, equipment, maintenance, service and personnel required to establish,
maintain and operate the Telephone Marketing location, all in accordance with
the day to day operating procedures, telemarketing techniques, training, quality
assurance, and control measures and such other specific instructions
(collectively the "Operating Procedures") as established by FNC, in an
attachment to this Agreement accepted by NETWORK SITE . These Operating
Procedures may from time to time be modified in writing by FNC, and accepted by
NETWORK SITE and NETWORK SITE shall comply with such updated and/or modified
Operating Procedures. The Operating Procedures shall be reasonable in nature and
shall be used exclusively for the performance of this Agreement.
2. FNC will provide records with phone numbers to NETWORK SITE in an agreed upon
format as specified in each project-specific attachment ("Project Attachment").
This Master Agreement will be modified by executed Project Attachments, which
will be a part of this Agreement. FNC will also provide approved script/order
forms and report formats to be used exclusively for each program. NETWORK SITE
will not make any changes to the materials or scripts without the consent of
FNC. At the termination of a specific Client campaign, NETWORK SITE must return
all prospect name lists, completed call records and Client-provided materials
and all copies of material relating to the specified program within 48 hours, by
delivery service of FNC's choice to FNC at FNC's expense provided NETWORK SITE
has been paid in full for all work performed under this Agreement.
3. NETWORK SITE acknowledges FNC's responsibility to assure maximum program
performance for each Client campaign. To that end, NETWORK SITE shall use its
commercially reasonable efforts to:
A. Provide feedback and consult with FNC on ways to improve the script
and other calling materials;
B. Manage the list and call traffic to ensure maximum performance from
each phone agent;
C. Provide FNC with the names and/or identification numbers of all
phone agents and supervisors working on FNC programs prior to the start
of each program and as changes occur;
D. Respect FNC's criteria and promptly adhere to FNC's instructions
concerning the selection and removal of phone agents placing calls on
any FNC program;
E. Allow FNC to conduct training of phone agents and supervisors on the
|
End of Preview |
Home Intelligence Services Subscriptions News About Us